Frequently Asked Questions

Sud-Fresh specializes in finely controlled transportation and storage. We provide logistics services at various temperatures.

  • Chilled (2–4°C): packaged meat, fish, poultry, prepared meals, vegetables, fruit, pizza, pancakes, …
  • Freezer (-18°C), packaged meat, fish, poultry, pizza, vegetables, pancakes, …
  • Ambient 14–18°C, packaged cookies, pastries, and chocolate
  • Dry goods, packaging, types of returnable containers, dry food

Sud-Fresh’s trucks and delivery vans are equipped to handle deliveries and pickups at two different temperatures during a single trip. This offers the advantage of more efficient logistics planning, since otherwise two separate vehicles would have to travel to the same destination.

  • Distribution: Pick up on Day A at the customer’s location; deliver on Day B to the destination.
  • Dedicated transport: a trip is customized;
  • Express: An urgent request has come in to pick up goods and deliver them immediately.
  • Full load: A full load is loaded at the customer’s location and transported directly to the destination or recipient.

Sud-Fresh delivers and picks up goods in Belgium, the Netherlands, the Grand Duchy of Luxembourg, and northern France (departments 59 and 62).

The facilities are equipped with climate-controlled warehouses and cross-docking areas. Each facility has its own administrative section, and some facilities are equipped with a truck wash and a garage.

Rhisnes Site (Namur) and Aubange Site.

The shipment notification can be forwarded in several ways:

  • Through the Qargo customer portal
  • Via EDI/API
  • Upon request: via email template

The customers’ delivery slips are given to the driver or sent digitally to Sud-Fresh. Sud-Fresh’s system automatically generates a waybill or CMR with a unique number. When the driver returns from his route, these documents are processed within 48 hours and made available to the customer via the customer portal.

  • TMS = Qargo
  • Planning Tool: PTV

You can access the old portal via this link: https://www.webaccess.fr/

Would you like to discuss your logistics with us?

Every customer has different products, volumes, and time frames. Please provide your information, and we’ll discuss your needs together and provide you with a customized quote.

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