Behind every reliable delivery is a dedicated team that makes a difference every day.
At Sud-Fresh, strong logistics depend on strong people. From our drivers and warehouse staff to the teams in Planning, Customer Service, and Administration: every link in the chain is indispensable. Behind every reliable, temperature-controlled delivery is a dedicated team that takes responsibility for doing even better every day.
That’s the strength of Sud-Fresh. One close-knit team, one professional partner, and one clear goal: to keep your food logistics running smoothly and reliably every day.
Dispatch
The driving force behind our day-to-day operations.
Our dispatch team ensures that hundreds of shipments are efficiently planned and tracked every day. Routes are optimized, vehicles and drivers are managed, and changes are addressed quickly. Thanks to our own fleet and drivers, we maintain control over our scheduling and can adapt quickly when circumstances require it. Planning, monitoring, and adjustments—24/7.
Customer Service
People who work with you to find solutions, no matter what your question is.
Our Customer Service team is always here to help with any questions, specific requests, or complaints. Our team takes the time to personally and thoroughly investigate every issue, ensuring you receive a prompt, appropriate response and the right solution. In addition, our department carefully reviews all CMRs and shipping documents on a daily basis. This way, we guarantee that you, as a customer, always receive accurate and complete information about your shipments.
Finance
Our Finance Department ensures that the numbers add up.
Accurate record-keeping as the foundation for a reliable partnership. Our Finance department ensures that all administrative and financial processes run smoothly and transparently. From invoicing and payments to follow-up and reporting: behind our operational services is a finance team that ensures structure and continuity.
Drivers
The beating heart of Sud-Fresh.
Our drivers are the face of Sud-Fresh to our customers. With 242 drivers out of a total of more than 300 employees, they are the largest and most visible part of our team. Every day, they shoulder an important responsibility: delivering food products safely, carefully, on time, and at the correct temperature to their destination.
Warehouse & Logistics
The dedicated people behind every pallet.
Behind the scenes in our warehouses, a close-knit team of expert and flexible warehouse staff stands ready. They are the unsung heroes who, day in and day out—and night in and night out—ensure that your temperature-sensitive food products are handled with the utmost care and precision. From strict temperature controls and meticulous receiving of goods to the quality-focused preparation of shipments: our warehouse staff understand the value of your product and leave nothing to chance.
Sales
Your logistics challenge starts with a good conversation.
Our Sales department is the first point of contact for customers looking for a reliable partner for their temperature-controlled food logistics. Every customer, every product, and every supply chain is different. That’s why we first listen to your needs and work with you to determine how we can organize your transportation, storage, and distribution as efficiently and reliably as possible.
